Frequently asked questions
If you have a maintenance contract, use the links below to download and install the latest versions of Sharpeware software.
Please contact us if you have a specific question or comment regarding this software. All software is certified by Microsoft for use with Windows 32-bit or 64-bit systems.
All Editions
How accurate is file duplicates analysis?
How do I speed up data collection
How do I report a problem, make a suggestion or ask a question?
Enterprise Edition
Will it work with my size of organisation?
How is Enterprise Edition licenced?
Can I create Custom Reports?
How can I change all scheduled task passwords at once?
Can I include or exclude certain types of data?
Exchange Edition
Do I need Outlook installed/configured?
Do I need to install SPACEWatch on my Exchange Server?
No Exchange servers are listed in the Administrator
What username should I use for collecting data from my Exchange system?
Domino Edition
Do I need to install SPACEWatch on my IBM Notes servers?
Do I need a Notes client on my PC?
How are users displayed?
Server Edition
How is Server Edition licenced?
What limitations does Server Edition have?
