
Frequently asked questions
If you have a maintenance contract, use the links below to download and install the latest versions of Sharpeware software.
Please contact us if you have a specific question or comment regarding this software. All software is certified by Microsoft for use with Windows 32-bit or 64-bit systems.
All Editions

How accurate is file duplicates analysis?

How do I speed up data collection

How do I report a problem, make a suggestion or ask a question?
Enterprise Edition

Will it work with my size of organisation?

How is Enterprise Edition licenced?

Can I create Custom Reports?

How can I change all scheduled task passwords at once?

Can I include or exclude certain types of data?
Exchange Edition

Do I need Outlook installed/configured?

Do I need to install SPACEWatch on my Exchange Server?

No Exchange servers are listed in the Administrator

What username should I use for collecting data from my Exchange system?
Domino Edition

Do I need to install SPACEWatch on my IBM Notes servers?

Do I need a Notes client on my PC?

How are users displayed?
Server Edition

How is Server Edition licenced?

What limitations does Server Edition have?